PAYMENT AND BILLING INFORMATION
Kiseki’s Goodies accepts payments through the secure payment methods made available during checkout. Available payment methods may vary depending on your location, device, currency and the payment services supported by our ecommerce platform.
PRICES AND CURRENCY
Product prices are displayed on our website and may be shown in a currency appropriate to your selected market or location. The final price and currency applicable to your order will be displayed during checkout before you complete your purchase.
PAYMENT AUTHORIZATION
By submitting an order, you authorize the applicable payment provider to charge the payment method selected during checkout for the total amount shown. An order may not be processed if payment authorization is declined, incomplete or unsuccessful.
ORDER TOTAL
Before completing your purchase, checkout will display the applicable product price, shipping charges and other amounts collected by us where relevant. Customers should review the full order total carefully before submitting payment.
SHIPPING CHARGES
Shipping charges depend on the order, product and destination. Orders meeting the equivalent of US$100 or more qualify for free standard shipping under our standard shipping setup, while certain products may include free shipping regardless of order value. The shipping charge shown during checkout will apply to your order. Please see our Shipping Policy for additional information.
TAXES, DUTIES AND IMPORT CHARGES
Depending on the destination, an order may be subject to taxes, customs duties, import fees or other charges. Where these amounts are collected during checkout, they will be included or displayed before the order is completed. Where they are not collected by us, additional charges may be imposed by the destination country or relevant authorities in accordance with local requirements.
BILLING INFORMATION
Customers are responsible for providing complete and accurate billing and payment information. Incorrect information may result in payment failure, order delay or cancellation. If you notice an error after placing an order, please contact us as soon as possible.
PAYMENT SECURITY
Payments are processed through secure payment services made available through our ecommerce platform and payment providers. Kiseki’s Goodies does not require customers to send full payment-card details to us by email, messaging services or other unsecured methods.
FAILED OR DECLINED PAYMENTS
If a payment is declined or cannot be completed, the order may not be accepted. Customers may be asked to use another payment method or correct their billing information before completing the purchase.
ORDER CANCELLATIONS AND REFUNDS
Where an order is cancelled by us after payment has been received, the applicable amount will be refunded to the original payment method. Approved return refunds are generally processed within 7–10 business days after the returned item has been received and reviewed. Your bank, card issuer or payment provider may require additional processing time. Please see our Refund Policy for complete return and refund information.
NO UNDISCLOSED CHARGES
Kiseki’s Goodies does not intentionally add undisclosed store charges after an order has been submitted. Any amounts collected by us will be presented during the purchase process. Charges imposed separately by banks, payment providers, customs authorities or other third parties may be subject to their own terms.
CONTACT US
If you have a question about a payment, charge or existing order, please contact us and include your order number where applicable.
Email: mimimimss03@gmail.com
Phone: 080 5173 8579
Address: Shukugawara, Tama 4-14-5, Kawasaki, Kanagawa 214-0021, Japan
